I suggest you ...

Add an option in the Mendeley Plugin for Word to correctly count the number of words in the document

At present, when you do a word count in Word, the fields in Word are not counted correctly, so if you highlight a citation the Word count may not accurately display the number of Words in that citation (it counts the field code, rather than the text the user sees). This is a problem with Microsoft Word, and Mendeley are not able to directly resolve this issue.

However, it may be possible to create a button in the plugin which counts the text in the Word document without the citations and possibly add the citation number. If you would like to vote for fixing the word count, please vote here as we would be able to resolve this issue with enough interest.

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MendeleyAdminMendeley (Admin, Mendeley) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Anonymous shared a merged idea: Deal with bug that seems to have disabled the ability to 'word count' a selection in word when it contains Mendeley citations.  ·   · 
Jamie BullJamie Bull shared a merged idea: MS Word - word count not working (some references counting as 300+ words)  ·   · 
n hilln hill shared a merged idea: fix the bug that prevents word count from working in MS Word 2007 on sections with citations inserte  ·   · 

37 comments

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  • Ashley GormanAshley Gorman commented  ·   ·  Flag as inappropriate

    This is very frustrating. When I highlight a citation containing only 4 words, word count tells me random numbers of as many as 300-500 words?! This issue is crazy, and even crazier that it hasn't yet been resolved.

  • Oscar DijksmanOscar Dijksman commented  ·   ·  Flag as inappropriate

    I just realized this problem! It is indeed very confusing when you're writing a paper with a set word count. Please fix this! :)

  • Emily BillingeEmily Billinge commented  ·   ·  Flag as inappropriate

    Yes please! This is driving me mad as I'm writing me thesis currently so having an idea of word count would be really useful! I'm surprised that this is still an issue given that the original post was in 2013... I've struggled with this for writing abstracts, journal articles etc etc, but with my thesis being so big it's just impossible for me to try and get around the word counts.

  • tim browntim brown commented  ·   ·  Flag as inappropriate

    Yes PLEASE. I wasted the better part of a week trying to get my paper shorter before I stumbled upon this issue and realized I was wasting my time because Mendeley was causing the word count to be off by 1000 words. As another poster commented, this is not a "feature request" this is a major bug. If you are making software to enable people to use mendeley in publishing and it breaks one of the most crucial requirements of publishing (word count) then your software is failing in a fairly substantial way. Not to mention, the grief you cause all your users who don't realize this issue. Making people on deadline even more unhappy is a great way to make people want to find software that doesn't have this problem. Particularly since apparently it have been an unsolved bug for 2 years now.

  • Xu TeoXu Teo commented  ·   ·  Flag as inappropriate

    Hi everyone,

    Has this problem been fixed yet? It seems like it has been going on for a very long time!

  • Megan WoodMegan Wood commented  ·   ·  Flag as inappropriate

    Is there any word on if this issue is being resolved? It makes using the otherwise very useful plugin very frustrating.

  • khushi ARkhushi AR commented  ·   ·  Flag as inappropriate

    I am so much addicted to mendeley for my work that i prefer using separate document to keep a check on my word count for paras and sections...initially i though only i am having this issue in my MS word setup... but a random google search was eye opener... to see others like me... dear admin.. please get some fix for this...

  • Jackson BatesJackson Bates commented  ·   ·  Flag as inappropriate

    I wasted a lot of time I don't have prior to a deadline trying to bring my word count down to an acceptable number before discovering the bug. At the very least if this is a known issue it should be made very clear to people when they add a reference that it will skew their numbers. I am in a panic now because I submitted 2 other assignments that I thought had the appropriate number of words, but now I suspect they will have been under the required word count. I imagine this would be a pretty high priority for everybody - please fix it.

  • Chris HeyselChris Heysel commented  ·   ·  Flag as inappropriate

    This is a serious issue. This isn't a request for additional features, it's a simple request for Mendeley to address an issue that their plugin creates. It seems reasonable to assume this sort of request would take precedence over some of the other additional features being requested. Mendeley please, fix this!

  • ardavan bidgoliardavan bidgoli commented  ·   ·  Flag as inappropriate

    Same issue, with win 7, word 2013 and Mendeley 1.12.4 . They should do something for that. really annoying.

  • Orr SpiegelOrr Spiegel commented  ·   ·  Flag as inappropriate

    A simple solution to this problem (Mendely desktop + windows 7 + MS word 2010) is to ignore the number that appears in the words count ruler in the lower left corner of MS word. if you click it, the popup window (where words, characters and paragraphs count are specified) gives the correct count. For instance in this paragraph (i made a screen captiure but i cannot post it here) that has few mendeley references the lower bar says 1132 words, but the popup window report correctly -151 words.
    hope it helps
    Orr S

  • Shinta NishinoShinta Nishino commented  ·   ·  Flag as inappropriate

    It seems to happen when something is written in abstract section in Mendeley. When you delete the abstract word count becomes normal.
    But there is an exception; a certain combination of references would make incorrect word count. This is something like this, " bra bra (Romano, 2012). According to Armington (2013) bra bra".

  • Vincent BerardiVincent Berardi commented  ·   ·  Flag as inappropriate

    This problem is still not fixed. Very annoying to have to paste plain-text in a second document to get an accurate word count.

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