I suggest you ...

Add an option in the Mendeley Plugin for Word to correctly count the number of words in the document

At present, when you do a word count in Word, the fields in Word are not counted correctly, so if you highlight a citation the Word count may not accurately display the number of Words in that citation (it counts the field code, rather than the text the user sees). This is a problem with Microsoft Word, and Mendeley are not able to directly resolve this issue.

However, it may be possible to create a button in the plugin which counts the text in the Word document without the citations and possibly add the citation number. If you would like to vote for fixing the word count, please vote here as we would be able to resolve this issue with enough interest.

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MendeleyAdminMendeley (Admin, Mendeley) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Anonymous shared a merged idea: Deal with bug that seems to have disabled the ability to 'word count' a selection in word when it contains Mendeley citations.  ·   · 
Jamie BullJamie Bull shared a merged idea: MS Word - word count not working (some references counting as 300+ words)  ·   · 
n hilln hill shared a merged idea: fix the bug that prevents word count from working in MS Word 2007 on sections with citations inserte  ·   · 

31 comments

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  • Megan WoodMegan Wood commented  ·   ·  Flag as inappropriate

    Is there any word on if this issue is being resolved? It makes using the otherwise very useful plugin very frustrating.

  • khushi ARkhushi AR commented  ·   ·  Flag as inappropriate

    I am so much addicted to mendeley for my work that i prefer using separate document to keep a check on my word count for paras and sections...initially i though only i am having this issue in my MS word setup... but a random google search was eye opener... to see others like me... dear admin.. please get some fix for this...

  • Jackson BatesJackson Bates commented  ·   ·  Flag as inappropriate

    I wasted a lot of time I don't have prior to a deadline trying to bring my word count down to an acceptable number before discovering the bug. At the very least if this is a known issue it should be made very clear to people when they add a reference that it will skew their numbers. I am in a panic now because I submitted 2 other assignments that I thought had the appropriate number of words, but now I suspect they will have been under the required word count. I imagine this would be a pretty high priority for everybody - please fix it.

  • Chris HeyselChris Heysel commented  ·   ·  Flag as inappropriate

    This is a serious issue. This isn't a request for additional features, it's a simple request for Mendeley to address an issue that their plugin creates. It seems reasonable to assume this sort of request would take precedence over some of the other additional features being requested. Mendeley please, fix this!

  • ardavan bidgoliardavan bidgoli commented  ·   ·  Flag as inappropriate

    Same issue, with win 7, word 2013 and Mendeley 1.12.4 . They should do something for that. really annoying.

  • Orr SpiegelOrr Spiegel commented  ·   ·  Flag as inappropriate

    A simple solution to this problem (Mendely desktop + windows 7 + MS word 2010) is to ignore the number that appears in the words count ruler in the lower left corner of MS word. if you click it, the popup window (where words, characters and paragraphs count are specified) gives the correct count. For instance in this paragraph (i made a screen captiure but i cannot post it here) that has few mendeley references the lower bar says 1132 words, but the popup window report correctly -151 words.
    hope it helps
    Orr S

  • Shinta NishinoShinta Nishino commented  ·   ·  Flag as inappropriate

    It seems to happen when something is written in abstract section in Mendeley. When you delete the abstract word count becomes normal.
    But there is an exception; a certain combination of references would make incorrect word count. This is something like this, " bra bra (Romano, 2012). According to Armington (2013) bra bra".

  • Vincent BerardiVincent Berardi commented  ·   ·  Flag as inappropriate

    This problem is still not fixed. Very annoying to have to paste plain-text in a second document to get an accurate word count.

  • adrian byramadrian byram commented  ·   ·  Flag as inappropriate

    What makes this annoying is that it is inconsistent. With Mendeley 1.10.1 and Word 2013 it mostly reports an incorrect word count in the status bar if the selected text includes Mendeley citations. But occasionally, just to mess with your brain, it reports the correct word count.
    I did confirm that using the word count under the Review tab does work correctly in all situations. A nuisance to have to it that way, but not the end of the world.

  • Niladri GuptaNiladri Gupta commented  ·   ·  Flag as inappropriate

    A simple work around is to insert the citations but not the bibliography in the document initially. Then total word count is fine. it does not include the bibliography. Once you are satisfied with the word count then include the bibliography.

  • Jin ZhaoJin Zhao commented  ·   ·  Flag as inappropriate

    For me, it only happens when selecting a paragraph containing Mendeley citations, but it's fine when counting the whole document.

  • Marco SuadoniMarco Suadoni commented  ·   ·  Flag as inappropriate

    A workaround would be to select the content of the whole document, "paste special" it as "unformatted text" in a new empty document and use word count there.

  • Anthony BurgessAnthony Burgess commented  ·   ·  Flag as inappropriate

    I completely agree. I didn't even notice until my supervisor pointed it out when he highlighted a small paragraph bit and it came up as 800 words! I've got a dissertation that apparently is 28,000 words long, but I can't trust the word count for just this reason. A simple plug-in that could ignore fields would go a long long way to remedying this.

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